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Frequently Asked Questions

Does Bez Ambar sell directly to the public?

Bez Ambar is a designer and manufacturer of engagement rings, wedding bands, women’s jewellery and men’s jewellery. We distribute our jewellery to the public through authorised Bez Ambar retailers who are more than happy to help you with sales, pricing and service. We will only sell directly to the consumer if there is no authorised retailer in the country. On our online store we sell discontinued items that are on sale. Those items are no longer available in our authorised retail stores.

What are my choices of metal when I buy an RJ Pearce or Bez Ambar design?

All of our jewellery is available in Platinum, 18ct white, rose and yellow gold. Some Bez Ambar men’s rings are available in titanium.

Does RJ Pearce and Bez Ambar design custom jewellery?

RJ Pearce and Bez Ambar specialize in custom designed jewellery. We can create one of a kind unique pieces that will fit perfectly to the customers needs and budget.

What is the diamond quality that RJ Pearce and Bez Ambar use in their designs?

Bez Ambar Diamonds are hand selected G colour and VS clarity or better. We use high-end colour stones, with higher grades available from RJ Pearce upon request.

Does Bez Ambar sell the centre stone in their designs?

Bez Ambar is a manufacturer of semi-mounts only. If you do not have a centre stone for your Bez Ambar setting, RJ Pearce will supply a GIA certified diamond or your choice of gem.

Does the RJ Pearce website show every style of Bez Ambar jewellery sold?

RJ Pearce updates the website regularly for new designs. If you see a preferred design on the Bez Ambar website please forward to us for pricing. However, it is possible to change and customise every design and if you do not see the exact ring you want, please contact us and ask for the variation you are looking for.

Does Bez Ambar design for men too?

Bez Ambar has a line of wedding bands and fashion jewellery designed specifically for men. You can view our men’s jewellery on the men’s section of this site. Bez Ambar also specializes in custom designs of wedding bands for men.

How do I know what I purchased is an authentic RJ Pearce or Bez Ambar design?

We inscribe our name on each of our engagement rings and wedding bands. This is to make sure our consumers are purchasing a genuine piece. If you are not sure the jewellery you purchased is a true RJ Pearce or Bez Ambar, please contact us and we will be happy to verify it for you. Beware of counterfeits

How is our jewellery identified as being a fellow of the Gold and Silversmiths Guild Of Australia?

All jewellery handcrafted by Robert Pearce has 4 stamps on the finished piece. These are: 1. The makers mark, 2. The gold stamp, 3. The members mark, (Kangaroo head) 4. The date mark for year of manufacture. These are all registered in the GSGA head office in Victoria.

Why is there no prices on the website?

As Bez Ambar jewellery is all made in the USA there is regular fluctuations in the Australian to US dollar and also due to the fluctuation in market costs of gold diamonds, platinum and titanium, there are no prices listed on the website. Please contact our store for current pricing.

Who should I contact for more information about an item?

For more information about an item that you like contact RJ Pearce. You can send an email to info@rjpearce.com.au or you may call our store on (08) 9481 6065

Where can I buy my centre diamond?

The choice of centre diamond shape, size and price is up to you and you are free to buy it anywhere you like. We as an authorised retailer sell GIA certified diamonds in any shape or size to have set in your choice of Bez Ambar mount.

What kind of service do RJ Pearce and Bez Ambar offer?

It is very important to us that you are completely happy with your purchase, therefore we are proud to offer you our exclusive limited warranty.
RJ Pearce and Bez Ambar Inc. warrants to the original purchaser that any item purchased from our company will be free from defects in materials, components or workmanship for a period of one year from the date of purchase. We agree to either repair any such defects or replace the item(s)at no cost to the purchaser.

If you need service on a piece that you purchased, we strongly recommend you return it to RJ Pearce or Bez Ambar directly for all services of Bez Ambar jewellery. Work done by an outside jeweller may compromise the integrity of the piece therefore, RJ Pearce and Bez Ambar will not guarantee any work performed by an outside jeweller and thus void your warranty.

Do you have anymore questions?

Your comments and questions are very important to us and we enjoy answering each one personally. Please feel free to email us with any other questions. We will do our best to reply as quickly as possible. Do to the volume of emails and consumer interest we receive we apologise in advance if at times our response takes a few days.